Subject Access Requests

Organisations should take a positive approach to meeting their information rights obligations, the ICO said as it published new guidance explaining the benefits of being proactive. The guidance explains that the proactive release of information not only helps ensure that organisations comply with the law, but also demonstrates good customer service and can save organisations time, effort and money. The guidance focuses on the need for organisations to be as open as they can, including looking at the possibility of allowing people to have online access to their personal data. (Source: ICO)

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